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Online Self-Service Platform
Online User Guide
We have integrated most of the applications like policy enrollment, changes, withdrawals and claims into our new self-service platform. No matter where you are, just a click allows you to enjoy the convenient services, making it easy to manage your policy issues anytime, anywhere.
Whether policy enrollment, services, or claims submissions, we understand your concern about progress. Therefore, our platform provides a comprehensive application progress tracking feature. Simply log in to your account to view the latest status of various services at any time, keeping you well-informed about every step.
To ensure you don’t miss any important updates, we have upgraded our notification system for comprehensive coverage. Whether service updates, status changes, or exclusive offers, the system delivers information to you promptly and accurately via SMS, email, and app notifications. Stay informed with the latest progress update and enjoy a thoughtful service experience.
