Individual Customer Portal

How to log in to Individual Customer Portal

  • Not yet registered? For policyholders who have not registered individual customer portal, please register now.
    Registration
    Download Account Management User Giude
  • Already registered? For policyholders who have registered individual customer portal, please try it now.
    Try it now
    Download Account Management User Giude

Individual Customer Portal Key Features

Coverage details in your hand You can check your policy coverage and financial status.
Self-service always flexible You can apply for policy changes wherever you are. Quick and Easy!
Get your application status at a glance You can check your application status and past records in real time.
Experience all-round claim service You can submit claims anytime, anywhere and check the past claim records.
E-Notice quick You can receive E-Notice and view E-Policy anytime, anywhere.
E Self-Service Platform

Individual Customer Portal provides diversified services, you should manage your policy more flexible.

View Policy Content and Application Status
View Coverage and Policy value Download Policy Content User Guide
View Application Status and Past Records Download View Application Status and Past Records User Guide
View E-Notice and E-Policy Download Policy Content User Guide
View Coverage and Policy value Download Policy Content User Guide
View Application Status and Past Records Download View Application Status and Past Records User Guide
View E-Notice and E-Policy Download Policy Content User Guide
Change Policy or Personal Information
Change of Contact Information Download Change of Contact Information User Guide
Change Beneficiary Download Change Beneficiary User Guide
Individual Self-Certification (“CRS”) Download Self-Certification (“CRS”) User Guide
Policy Contract Acknowledgment Download Policy Contract Acknowledgment User Guide
Change of Contact Information Download Change of Contact Information User Guide
Change Beneficiary Download Change Beneficiary User Guide
Individual Self-Certification (“CRS”) Download Self-Certification (“CRS”) User Guide
Policy Contract Acknowledgment Download Policy Contract Acknowledgment User Guide
Withdraw Value
Change Payment Option Download Change Payment Option User Guide
Pre-Application/Application for Policy Maturity Benefit Download Pre-Application/Application for Policy Maturity Benefit User Guide
Request for Policy Loan Download Request for Policy Loan User Guide
Change Payment Option Download Change Payment Option User Guide
Pre-Application/Application for Policy Maturity Benefit Download Pre-Application/Application for Policy Maturity Benefit User Guide
Request for Policy Loan Download Request for Policy Loan User Guide
Pay Renewal Premiums
Change Payment Mode Download Change Payment Mode User Guide
Application for Autopay Download Application for Autopay User Guide
Reactivate or Cancel Autopay Instruction Download Reactivate or Cancel Autopay Instruction User Guide
Change Payment Mode Download Change Payment Mode User Guide
Application for Autopay Download Application for Autopay User Guide
Reactivate or Cancel Autopay Instruction Download Reactivate or Cancel Autopay Instruction User Guide
E-Claim
Application for E-Claim Download E-Claim User Guide
Submit Claim Supplemental Information Download Submit Claim Supplemental Information User Guide
View Claim Status and Records Download View Application Status and Past Records User Guide
Application for E-Claim Download E-Claim User Guide
Submit Claim Supplemental Information Download Submit Claim Supplemental Information User Guide
View Claim Status and Records Download View Application Status and Past Records User Guide
If you want to know how to use variety of E self-service functions, please click to view.

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