China Life (Overseas) awarded “2018 TVB Weekly Brand Award – Life Insurance Company” for four years in a row

Riding on the outstanding performance, innovative product and quality customer service, China Life (Overseas) has been awarded “2018 TVB Weekly Brand Award – Life Insurance Company” for four years in a row. As the representative of China Life (Overseas), Ms. Suzanne Tong, General Manager, Marketing Department of China Life (Overseas) received the award from Mr. S K Cheong, General Manager of Television Broadcasts Limited. The award recognized the support from our customers and echoed the company’s remarkable performance in product development and services.

China Life (Overseas) launches new phase of Smart Customer Service, Artificial Intelligence Chatbot -"Smart Assistant Jarvis"

To offer a better digital customer service experience, China Life (Overseas) introduces the Artificial Intelligence Chatbot, "Smart Assistant Jarvis". "Javis" is able to simulate human-like contextual conversations and interact with customers.

Starting from November 1, 2018, Smart Assistant "Jarvis" is at your service on our Customer Service Portal.